About the job

An exciting opportunity to join our client’s team to work on a project for a worldwide Provider of equipment and services for data centers with strong operations in Romania, as a Credit & Collection Specialist you will be responsible for managing a specific portfolio of current and overdue receivables and responsible for dispute management. The role has a direct impact on company cash flow which is critical to business continuity.

The role will be in Cluj-Napoca, Global Business Shared Services Finance.

Key responsibilities

• Proactive collection of all receivables in line with credit terms
• Responsible for monitoring assigned accounts – Customer calls and/or correspondence within a highly performant credit department
• Internal and External customer interface; business-to-business customers
• Dispute Management: drive resolution of disputes by liaising closely with all due departments within the business
• Sales and senior management request support when necessary to accelerate the collection process
• Must communicate & follow up effectively with other departments regarding customer accounts on a timely basis.
• Monitor customer’s payment performance and proactively seek to reduce payment problems
• Review new orders and new accounts from a credit perspective, assess customer’s creditworthiness and monitor credit limits on the accounts
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department goals
• Compliance with credit processes, procedures & internal controls

Requirements

Education: University degree in Finance or Business Administration (advantage)

Experience:

• Experience in finance or ideally receivables management (advantage)
• Experience in customer service
• Previous experience in a multicultural environment
• Understanding of basic financial terms

Language skills: French at an advanced level, English at an advanced level

Key competencies

• Excellent written and verbal communication abilities
• Commitment to excellent customer experience
• Reliable & pays attention to targets and deadlines
• Able to cope with increased workload towards the month close
• Great work ethic – self-motivated
• Great interpersonal skills; team player
• Microsoft Office knowledge

What our client is offering

• Access to highly skilled experts to bring you the latest in learning and development with
• training in leadership, technical and personal development.
• Flexible working environment
• Competitive remuneration and attractive benefits