About the job

An exciting opportunity to join our client team, a major financial institution with a world class digital center in Romania, as a Solution Designer, who will help our client with designing solutions to business / functional requirements from the digital channels area.

Key tasks and Responsibilities

• Works with stakeholders to capture business requirements and translate them into functional and technical design solution
• Analyzes and evaluates information gathered from multiple sources, decomposing high level information into details, abstracting up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Communicates effectively with both technical and business-oriented audiences
• Documents solutions using collaborative tools (Confluence & Jira)
• Delivers elements of systems design, including data migration rules, business rules, wireframes or other detailed deliverables
• Uses data to define solutions that will improve the customer experience, taking an evidence-based approach to decision making
• Develops business and application domain knowledge related to customer touchpoints that align with the digital strategy and roadmap
• Provides functional support during the full implementation lifecycle of Digital Channel features (Internet Banking, Mobile Banking & Digital Sales Platform)
• Improves systems by studying current practices and proposes modifications
• Provides support and training for other teams (QA, DEV) and clients
• Follows our competitors and the industry trends

Qualification and competencies

• At least 2 years of experience in designing solutions that meet both the functional objectives as well as meet operational requirements such as scalability, security, extensibility, flexibility and manageability
• Strong problem solving, analytical skills and a strong desire to innovate and learn new technologies and techniques
• Ability to influence stakeholders and work closely with them to determine acceptable solutions
• Strong planning, organizational and time management skills
• Good documentation writing skills
• Good knowledge about SQL, Databases, XML, Web services (SOAP/REST) and systems integrations
• Ability to work on multiple projects at a time
• Good command of English both spoken and written
• Ability to directly deal with technical analysts and developers
• Ability to work in virtual teams and matrixed organizations

Nice to have

• Degree in IT / Computer Science
• Experience in both Waterfall & Agile projects
• Knowledge of banking business with focus on Digital Channels (Internet & Mobile Banking) domain

Personality & Soft Skills

• Open-minded, structured and result oriented personality
• Excellent research, troubleshooting, and fact-finding skills
• Willing to learn new things
• Respectful to multicultural environment
• Pragmatic and problem-solving mind
• Good negotiator focused on win-win solutions
• Ability to work in challenging environment, “can do” and “extra mile” attitude

What our client is offering

• Flexible working hours.
• The possibility of working remote 2 days / week.
• A professional but still friendly work environment.
• Access to internal benefits platform with a dedicated budget that you will be able to use, in order to choose the most suitable benefits for you.
• Healthcare services from one of the agreed providers (3 potential options).
• Holidays accorded based on your working experience (21 up to 25 days).
• Career in a leading international banking group, build on the diversity of its strong local roots.
• Dynamic and multinational environment, full of growing opportunities.
• Enhance knowledge and skills, setting solid foundations for a professional development in the IT area of the financial industry.